The sales front
for estate agents.
Buyers wait hours for a reply, then never hear from you again. We answer in minutes, and send every new listing to the buyers it fits. As your agency.
- our reply to a portal lead
- < 5 min
- new listings to matching buyers
- Same day
- seven days
- 8 to 8
Too slow. Then forgotten.
Two things lose deals for agents in Malta. The reply comes hours late, while you are at a viewing. By then the buyer has asked three other agencies about the same flat.
And the buyers who already called you are never called again. A new flat comes in that fits exactly what they asked for, and nobody tells them.
We chase your leads. You close.
Every portal, website and WhatsApp enquiry answered in minutes, in your agency’s name. We ask budget, area, timing, and whether they need to sell first.
Then we book the viewing into the agent’s diary and send the reminders.
- Portal and WhatsApp leads answered in minutes
- Buyers qualified: budget, area, timing, finance
- Viewings booked, confirmed and reminded
- A call after every viewing
- Landlords and past clients called back
Every new listing, to the buyers who asked.
From the first call we note what each buyer wants: budget, area, size, timing. We keep it up to date.
When you add a listing, we contact every buyer it fits, the same day, by call or WhatsApp. They hear about it first, and from you.
At the first reply we ask whether they want similar properties. Only the ones who say yes get them.
- A live list of every buyer and tenant who enquired
- Matched by budget, area, size and timing
- Contacted the day the listing goes up
- Viewings booked from the replies
Most deals die after the first viewing.
The buyer liked it. Then nobody called. We call the next day, ask what they thought, and line up a second viewing or the next property.
Every answer goes back to you, with the reason in the buyer’s words.
Your old list holds next year’s listings.
Leases end. Buyers become sellers. We call past clients and landlords with a reason: a lease ending, a valuation, a change in the market.
Only people who have dealt with you. We do not cold-message strangers.
Reminders are automated. Conversations are not.
Viewing confirmations, a reminder the day before, and the address on the morning go out automatically, in your agency’s name.
Every reply, call and follow-up is a person on our desk. A machine may remind. Only a person may persuade.
Your data stays in the EU.
We are your processor. The agreement names every use.
One business per trade, per town. We never sell for your competitor.
Day by day.
- Day 1Twenty minutes. One number: replies in five minutes, or viewings booked from past buyers. Scripts from how your agents speak.
- Day 2Portal lead emails, WhatsApp Business, the website form and the agents’ diaries connected.
- Day 3 to 5We go live on new leads and start the buyer list. Past enquiries from the last year are added in week two.
- Day 7Your first Monday Number: leads, viewings, second viewings, offers.
- Day 30The first month reviewed against the plan. The knowledge base updated with your listings and areas.
Questions.
Do you work with portal leads?+
Yes. Leads from property portals, your website, Facebook and WhatsApp land on one desk. We answer each one as your agency.
How do you know which buyers fit a new listing?+
From the first conversation. We note budget, area, size and timing for every buyer and tenant, and update it after each call. When you add a listing, we match it against that list.
Can you message property owners to win new listings?+
Only people who have already dealt with you: past clients, landlords, valuation requests. Messages by WhatsApp, SMS or email to people who never asked need their consent first, so we do not send them.
Who speaks to the buyer?+
A person on our desk, as your agency. Your agents take the viewing and the negotiation.
Do you work with more than one agency per town?+
No. One agency per town. Your leads are never shared.
- 1Lead Connect, as reported by Vendasta. Why lead response time matters, 2025.78% of customers buy from the company that responds first. The original survey is not published online.
- 2InsideSales.com and Dr James Oldroyd, MIT. Lead Response Management Study, 2007.Six companies, over 15,000 leads and 100,000 call attempts. Contact odds 100 times and qualify odds 21 times higher at 5 minutes than at 30; contact odds fall more than 10 times in the first hour.
- Where we workSales outsourcing in MaltaOutsourced sales for small businesses in Malta. Every call, WhatsApp and web enquiry answered in minutes, every quote chased, every meeting booked. In your name.
- ServiceLead follow-up: every quote chased until there is an answerA follow-up service for small businesses. Every quote, proposal and quiet lead chased by a person on a fixed rail: day 2, 5, 9, 14. Every touch logged.
- ServiceAppointment setting: meetings, visits and bookings into your diaryAppointment setting for small businesses. Leads qualified, meetings and site visits booked straight into your diary, confirmed the day before, rebooked when they move.
- ServiceCustomer reactivation: past customers called with a reason to returnReactivation calls for small businesses. Past customers called every month with the month’s offer or a due service. By a person, in your name. The cheapest sales you will ever make.
- ServiceSpeed to lead: every enquiry answered in minutesA speed-to-lead service for small businesses. Phone, WhatsApp, email and web forms answered by a person within minutes, eight to eight, seven days.