The sales front
for letting agents.
A flat goes online and the messages pour in. We answer every one, check who fits, and book the viewings. As your agency.
- our reply to a tenant enquiry
- < 5 min
- seven days
- 8 to 8
- agency per town
- 1
Too many messages for one flat. Then silence for the next.
A good flat gets more messages than an agent can answer in a day. Most tenants get a late reply, or none.
When the next flat comes in, nobody goes back to the tenants who missed out. By then they have signed with another agency.
Every tenant answered. The right ones booked.
We answer every enquiry from portals, Facebook, WhatsApp and the phone, in your agency’s name. We ask the move-in date, the budget, who will live there, pets, and how long they want to stay.
Tenants who fit get a viewing slot. The others get a polite answer and a place on the list.
- Tenant enquiries answered in minutes
- Move-in date, budget and household checked
- Viewings booked, confirmed and reminded
- A waiting list kept for the next flat
Landlords hear from you before they ask.
Landlords want to know what is happening with their property. We send a short update after each round of viewings: how many asked, how many viewed, what they said.
When a lease is ending, we call the landlord two months before, so the flat comes back to you.
Every new flat, to the tenants who missed the last one.
Tenants who did not get a flat are still looking. We keep what they need on file and contact the ones who fit on the day you add a new flat.
Only tenants who said yes to hearing about similar flats.
Day by day.
- Day 1Twenty minutes. One number: tenant enquiries answered in five minutes, or viewings booked per flat.
- Day 2Portal lead emails, WhatsApp Business, the website form and the agents’ diaries connected.
- Day 3 to 5We go live on new enquiries and start the tenant list.
- Day 7Your first Monday Number: enquiries, viewings, applications, flats let.
Questions.
Do you check tenants’ documents?+
No. We ask the questions you set and pass on the answers. Checks, contracts and deposits stay with your agency.
Can you update our landlords for us?+
Yes, if you want it. A short update after each round of viewings, in your agency’s name.
Do you work with short lets?+
Long lets are the best fit. Short lets come through booking sites, which answer for themselves.
Do you work with more than one agency per town?+
No. One agency per town.
- 1Lead Connect, as reported by Vendasta. Why lead response time matters, 2025.78% of customers buy from the company that responds first. The original survey is not published online.
- 2InsideSales.com and Dr James Oldroyd, MIT. Lead Response Management Study, 2007.Six companies, over 15,000 leads and 100,000 call attempts. Contact odds 100 times and qualify odds 21 times higher at 5 minutes than at 30; contact odds fall more than 10 times in the first hour.
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