The sales front
for language schools.
A student abroad asks about a course and a room. We answer, send your quote, and follow it up until they choose a start date.
- seven days, Malta time
- 8 to 8
- our reply in those hours
- < 5 min
- touches on every quote
- 4
The quote goes out. The student goes quiet.
Students compare schools in several countries at the same time. They ask for a quote with the course, the dates and a room, then go quiet.
The school that follows up with a clear answer and a start date has the best chance of the booking.
Every enquiry answered. Every quote followed up.
We answer enquiries from your website, WhatsApp, email and social media in your school’s name: course, level, dates, accommodation, and the visa questions you have briefed us on.
We send your quote and follow it up until the student enrols, picks a date, or says no.
- Course and accommodation questions answered
- Quotes sent and followed up
- Start dates and placement tests booked
- Past students asked back for the next course
Many nationalities, one clear answer.
Our desk works in English. For your main markets we can add callers in other languages, as a separate tier.
Every reply uses your prices, your terms and your knowledge base, so a student hears the same answer from us as from your office.
Agents and group leaders get an answer too.
Education agents and group leaders send larger bookings. We log every agent enquiry, answer what you have briefed us on, and pass the rest to your team the same day.
Day by day.
- Day 1Twenty minutes. One number: enquiries answered the same day, or quotes turned into bookings.
- Day 2Your course list, prices, terms and visa answers go into the knowledge base.
- Day 3 to 5Website, WhatsApp and email connected. We go live.
- Day 7Your first Monday Number: enquiries, quotes, bookings, and why students said no.
Questions.
Do you handle visas?+
No. We answer the visa questions you brief us on and pass the rest to your office.
Can you reply in other languages?+
English by default. Other languages for your main markets, by arrangement, as a separate tier.
What about enquiries at night?+
We work eight to eight, Malta time, seven days. Night enquiries get an answer first thing.
Do you work with more than one school per town?+
No. One school per town.
- 1Lead Connect, as reported by Vendasta. Why lead response time matters, 2025.78% of customers buy from the company that responds first. The original survey is not published online.
- 2InsideSales.com and Dr James Oldroyd, MIT. Lead Response Management Study, 2007.Six companies, over 15,000 leads and 100,000 call attempts. Contact odds 100 times and qualify odds 21 times higher at 5 minutes than at 30; contact odds fall more than 10 times in the first hour.
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