Speed to lead.
Reply first. Win more.
The first proper reply wins. We make it yours, in minutes, on any channel.
- choose the first reply
- 78%
- more reach at 5 min than 30
- 10×
- seven days
- 8 to 8
Enquiries arrive while you work.
Phone, WhatsApp, email, web form. They come in while you are on a job.
Then quotes go quiet and nobody chases them. It is not a sales problem.
After five minutes the lead is cold.
A buyer who fills in a form or sends a message is at their most ready at that moment. They have the problem in front of them and the phone in their hand.
The numbers are consistent across trades and countries. A reply within five minutes is many times more likely to connect than a reply within thirty.
One desk. Every channel. Every lead worked.
Your channels route to one desk in Malta. A person answers as your business, in minutes.
We qualify, book, chase and log every lead. You see it all on one page every Monday.
- Reply in minutes
- Qualify and book
- Chase every quote
- Call past customers back
In Malta, the enquiry is a WhatsApp.
A photo and ‘can you do this?’ at nine at night. They expect an answer before breakfast.
We run your WhatsApp Business number with your phone line. A person on every thread, logged like a call.
Enquiry to booked meeting. Nothing dropped.
A lead comes in. We reply on the same channel, ask three questions, and book the next step into your diary.
A quote goes out. It goes on the rail: day two, five, nine, fourteen.
A person persuades. A machine only reminds.
No AI voice on any call that sells. We always say who we call for.
Nine to one and four to seven. Never on a Sunday.
Live in two to five days. Nothing to install.
Day one: the call, one number in writing, and discovery. Day two: channels connected. By day five we are answering.
Your phone rings as before. What you cannot take comes to us.
Less than one hire. Never off sick.
One hire in Malta is about €2,400 a month before tools, holidays and notice. They cover forty hours.
We price on volume, nothing else. One call and you have a number in writing.
How it runs.
- 01
One call. One map.
Twenty minutes. How enquiries reach you today, and what happens after.
- 02
Discovery. Your knowledge base.
You talk us through the business, even as a voice note. It becomes the desk’s playbook.
- 03
Connect the channels.
Phone, WhatsApp, inbox, form, diary. Two to five days.
- 04
We work the pipeline.
Replies, chasers, bookings, callbacks. Every touch logged.
- 05
One page, every Monday.
Leads, replied, booked, won, lost. And why.
Seven questions to ask anyone.
- 01Do they say who they call for?Ask for the opening line, word for word. It should be your name.
- 02Person or bot?Ask what a machine does and what a person does. Customers hang up on AI voices.
- 03Where does the data live?Ask for the data agreement first. It should say EU, and name every use.
- 04Do they work for your competitor?Ask for exclusivity by trade and town, in writing.
- 05What do you see, and how often?Weekly. Leads, replies, bookings, wins, losses, reasons.
- 06What if it does not work?A target in writing, a plan in writing, and a review at month one.
- 07How long until live?Two to five days is normal. More than two weeks is a sign.
Day by day.
- Day 1The call. One number in writing.
- Day 1 to 2Discovery. A call or a voice note. We build your knowledge base and scripts from it.
- Day 2Channels connected. Phone, WhatsApp, inbox, form, diary.
- Day 3 to 5Scripts approved. Test enquiries. Live.
- Day 7Your first Monday Number.
- Day 30The first month reviewed against the plan. The knowledge base updated.
Priced on your volume.
- —Priced on volume. Nothing else.
- —Every service in every tier.
- —No contract for the first ninety days.
- —One business per trade, per town.
A private page with your pipeline live. Then the tools your sales need, built as we go, as part of the service.
Questions.
What counts as a reply?+
A person on the phone, or a personal message on WhatsApp or email from a person, within five minutes of the enquiry arriving. An auto-reply does not count.
What about after hours?+
The overflow line runs eight to eight, seven days. Outside those hours, a message is sent the same evening and the call goes out first thing.
Do customers know they are not talking to my team?+
They talk to a person who answers as your business. We never say we are an agency.
Do you use AI to call?+
No. A machine may send a reminder. Only a person makes a call that sells.
Is this just answering the phone?+
No. The reply, the questions, the booking, the follow-up, the call after. The whole sale, in your name.
- ServiceOutsourced sales for small businessesOutsourced sales run as one service: replies in minutes, qualification, appointment setting, quote follow-up and customer reactivation. People, not bots.
- ServiceWhatsApp sales: your business number, answered by a personWhatsApp Business run as a sales channel. Every message answered by a person in minutes, price lists and bookings sent, quiet threads chased. Integrated with your phone and inbox.
- ServiceLead follow-up: every quote chased until there is an answerA follow-up service for small businesses. Every quote, proposal and quiet lead chased by a person on a fixed rail: day 2, 5, 9, 14. Every touch logged.
- Where we workSales outsourcing in MaltaOutsourced sales for small businesses in Malta. Every call, WhatsApp and web enquiry answered in minutes, every quote chased, every meeting booked. In your name.
- GuideHow outsourced sales works, step by stepWhat actually happens when you outsource sales to a desk: the enquiry, the reply, the qualification, the booking, the chase, the report. With the rules that keep it honest.