Setup takes
two to five days.
Nothing gets installed. Here is each day, and the four things we need from you.
- days for one site
- 2 to 5
- at most, for several
- 2 wk
- software to install
- 0
The call, the number and the scripts.
Twenty minutes. We agree the one number to hit in thirty days and write it down.
You talk. We build your knowledge base.
What customers ask first. What they push back on. Prices, lead times, technical questions. On a call, or a voice note while you drive.
It becomes one place with your answers. The desk works from it on every call.
The channels.
Call forwarding on your line for the overflow, or a new number if you prefer. WhatsApp Business connected through the official API, your number stays yours.
Approval, test enquiries, live.
You approve the scripts. We run test enquiries on every channel and you hear how they sound.
The first Monday Number.
One page. Leads in, replied, booked, won, lost, reasons.
Four things, all of which you already have.
Twenty minutes for the first call. Call forwarding or a decision on the number.
- Twenty minutes on day one
- Call forwarding on your line
- WhatsApp Business and inbox access
- Diary access and your booking rules
Several sites, several languages, an unusual CRM.
A group with three sites and three diaries takes a week to map. A market that needs German or Italian needs a dedicated team, which takes up to two weeks to staff.
Less than one hire. Never off sick.
One hire in Malta is about €2,400 a month before tools, holidays and notice. They cover forty hours.
We price on volume, nothing else. One call and you have a number in writing.
How it runs.
- 01
One call. One map.
Twenty minutes. How enquiries reach you today, and what happens after.
- 02
Discovery. Your knowledge base.
You talk us through the business, even as a voice note. It becomes the desk’s playbook.
- 03
Connect the channels.
Phone, WhatsApp, inbox, form, diary. Two to five days.
- 04
We work the pipeline.
Replies, chasers, bookings, callbacks. Every touch logged.
- 05
One page, every Monday.
Leads, replied, booked, won, lost. And why.
Seven questions to ask anyone.
- 01Do they say who they call for?Ask for the opening line, word for word. It should be your name.
- 02Person or bot?Ask what a machine does and what a person does. Customers hang up on AI voices.
- 03Where does the data live?Ask for the data agreement first. It should say EU, and name every use.
- 04Do they work for your competitor?Ask for exclusivity by trade and town, in writing.
- 05What do you see, and how often?Weekly. Leads, replies, bookings, wins, losses, reasons.
- 06What if it does not work?A target in writing, a plan in writing, and a review at month one.
- 07How long until live?Two to five days is normal. More than two weeks is a sign.
Day by day.
- Day 1The call. One number in writing.
- Day 1 to 2Discovery. A call or a voice note. We build your knowledge base and scripts from it.
- Day 2Channels connected. Phone, WhatsApp, inbox, form, diary.
- Day 3 to 5Scripts approved. Test enquiries. Live.
- Day 7Your first Monday Number.
- Day 30The first month reviewed against the plan. The knowledge base updated.
Priced on your volume.
- —Priced on volume. Nothing else.
- —Every service in every tier.
- —No contract for the first ninety days.
- —One business per trade, per town.
A private page with your pipeline live. Then the tools your sales need, built as we go, as part of the service.
Questions.
Can we go live the same day?+
Sometimes, for a single-site business with call forwarding already in place. Usually day three.
Do customers know they are not talking to my team?+
They talk to a person who answers as your business. We never say we are an agency.
Do you use AI to call?+
No. A machine may send a reminder. Only a person makes a call that sells.
Is this just answering the phone?+
No. The reply, the questions, the booking, the follow-up, the call after. The whole sale, in your name.
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