Where we workSchools and tuition · Malta

The sales front
for schools and tuition.

Parents ask about places, fees and waiting lists after work. We answer kindly, book the visit, and follow up until they enrol.

Discovery becomes the knowledge base
your voice note · 12 minWhat they askObjectionsPrices · lead timesTechnical Q&Athe knowledge baseread by every caller
our reply to a parent
< 5 min
seven days
8 to 8
booked and reminded
Open days
The problem

Parents ask in the evening. The office answers next day.

Parents look at schools, childcare and tuition after work, when the office is closed. In the busy season, the office is busiest of all.

A parent who waits a day has often booked a visit somewhere else.

A new WhatsApp enquiry, a reply timer at four minutes, and bars showing 78 percent of buyers choose the first reply and that the odds of reaching a lead fall more than ten times in the first hour.
Speed to lead12
What we do for schools

Every parent answered. Every visit booked.

We answer every enquiry in your school’s name: the child’s age, the start date, the subjects, and the questions you have briefed us on.

Then we book the visit or the open day, and follow up until the parent enrols or decides.

  • Parent enquiries answered in minutes
  • Visits and open days booked and reminded
  • Waiting lists kept up to date
  • Enrolments followed up
Diagram of phone, WhatsApp, email and web form enquiries all routing into one desk where a person answers.
Every channel into one desk
Enrolment season

The busy weeks, covered.

Enquiries rise before each school year and term. We take the extra volume, so your office can look after the children and parents already with you.

Timeline of the follow-up rail: a message on day two, a call on day five, a message on day nine, a call on day fourteen, then an answer.
The follow-up rail
How we speak

Parents get a warm, careful answer.

We use your words, your fees and your policies. Questions about a child’s needs, health or learning go straight to your staff. We never answer them ourselves.

Day by day

Day by day.

  1. Day 1Twenty minutes. One number: visits booked, or enquiries that became enrolments.
  2. Day 2Your fees, dates, policies and waiting list go into the knowledge base. Website, WhatsApp and email connected.
  3. Day 3 to 5We go live on new enquiries.
  4. Day 7Your first Monday Number: enquiries, visits, enrolments, and why parents chose elsewhere.
Questions

Questions.

Do you discuss a child’s needs?+

No. We note the question and pass it to your staff the same day.

Can you manage the waiting list?+

Yes. We keep it up to date and call parents when a place opens, in the order you set.

Do you work with tuition centres and childcare?+

Yes. Private schools, childcare centres and tuition centres.

Do you work with more than one school per town?+

No. One school per town.

The services behind it
Go deeper
Sources
  1. 1Lead Connect, as reported by Vendasta. Why lead response time matters, 2025.78% of customers buy from the company that responds first. The original survey is not published online.
  2. 2InsideSales.com and Dr James Oldroyd, MIT. Lead Response Management Study, 2007.Six companies, over 15,000 leads and 100,000 call attempts. Contact odds 100 times and qualify odds 21 times higher at 5 minutes than at 30; contact odds fall more than 10 times in the first hour.

Let’s look at your sales front.

Twenty minutes with our sales team. We map how enquiries reach you, and what happens after.

In Malta. In your name. People, not bots.