Outsourced sales.
One front, not five tools.
Not a call centre. A small desk that runs your whole sales front, in your name.
- of buyers choose the first business that replies
- 78%
- our reply time on every channel
- < 5 min
- on every quote before we let it go
- 4 touches
Enquiries arrive while you work.
Phone, WhatsApp, email, web form. They come in while you are on a job.
Then quotes go quiet and nobody chases them. It is not a sales problem.
One desk. Every channel. Every lead worked.
Your channels route to one desk in Malta. A person answers as your business, in minutes.
We qualify, book, chase and log every lead. You see it all on one page every Monday.
- Reply in minutes
- Qualify and book
- Chase every quote
- Call past customers back
You talk. We build your knowledge base.
What customers ask first. What they push back on. Prices, lead times, technical questions. On a call, or a voice note while you drive.
It becomes one place with your answers. The desk works from it on every call.
Enquiry to booked meeting. Nothing dropped.
A lead comes in. We reply on the same channel, ask three questions, and book the next step into your diary.
A quote goes out. It goes on the rail: day two, five, nine, fourteen.
Most sales need four touches. Most stop at one.
Day two: a message. Day five: a call.
The single biggest change most clients see in month one.
A person persuades. A machine only reminds.
No AI voice on any call that sells. We always say who we call for.
Nine to one and four to seven. Never on a Sunday.
One page. Every Monday.
Leads in, replied, qualified, booked, won, lost. And for every loss, the reason in the customer’s words.
After a month you know exactly what to fix.
Live in two to five days. Nothing to install.
Day one: the call, one number in writing, and discovery. Day two: channels connected. By day five we are answering.
Your phone rings as before. What you cannot take comes to us.
Less than one hire. Never off sick.
One hire in Malta is about €2,400 a month before tools, holidays and notice. They cover forty hours.
We price on volume, nothing else. One call and you have a number in writing.
Owner-run small businesses with real enquiries.
Two to fifty staff. Enquiries every week.
Not for a business with no enquiries yet, or a chain with its own call centre.
Your data stays in the EU.
We are your processor. The agreement names every use.
One business per trade, per town. We never sell for your competitor.
How it runs.
- 01
One call. One map.
Twenty minutes. How enquiries reach you today, and what happens after.
- 02
Discovery. Your knowledge base.
You talk us through the business, even as a voice note. It becomes the desk’s playbook.
- 03
Connect the channels.
Phone, WhatsApp, inbox, form, diary. Two to five days.
- 04
We work the pipeline.
Replies, chasers, bookings, callbacks. Every touch logged.
- 05
One page, every Monday.
Leads, replied, booked, won, lost. And why.
Seven questions to ask anyone.
- 01Do they say who they call for?Ask for the opening line, word for word. It should be your name.
- 02Person or bot?Ask what a machine does and what a person does. Customers hang up on AI voices.
- 03Where does the data live?Ask for the data agreement first. It should say EU, and name every use.
- 04Do they work for your competitor?Ask for exclusivity by trade and town, in writing.
- 05What do you see, and how often?Weekly. Leads, replies, bookings, wins, losses, reasons.
- 06What if it does not work?A target in writing, a plan in writing, and a review at month one.
- 07How long until live?Two to five days is normal. More than two weeks is a sign.
Day by day.
- Day 1The call. One number in writing.
- Day 1 to 2Discovery. A call or a voice note. We build your knowledge base and scripts from it.
- Day 2Channels connected. Phone, WhatsApp, inbox, form, diary.
- Day 3 to 5Scripts approved. Test enquiries. Live.
- Day 7Your first Monday Number.
- Day 30The first month reviewed against the plan. The knowledge base updated.
Priced on your volume.
- —Priced on volume. Nothing else.
- —Every service in every tier.
- —No contract for the first ninety days.
- —One business per trade, per town.
A private page with your pipeline live. Then the tools your sales need, built as we go, as part of the service.
Questions.
Is this a call centre?+
No. It is a small desk in Malta. The same few people work your account, learn your customers and speak in your voice.
Do you replace my sales team?+
No. We take the front end so your team only talks to people who are ready. If you have no sales team, we are it.
Do customers know they are not talking to my team?+
They talk to a person who answers as your business. We never say we are an agency.
Do you use AI to call?+
No. A machine may send a reminder. Only a person makes a call that sells.
Is this just answering the phone?+
No. The reply, the questions, the booking, the follow-up, the call after. The whole sale, in your name.
- ServiceSpeed to lead: every enquiry answered in minutesA speed-to-lead service for small businesses. Phone, WhatsApp, email and web forms answered by a person within minutes, eight to eight, seven days.
- ServiceLead follow-up: every quote chased until there is an answerA follow-up service for small businesses. Every quote, proposal and quiet lead chased by a person on a fixed rail: day 2, 5, 9, 14. Every touch logged.
- ServiceAppointment setting: meetings, visits and bookings into your diaryAppointment setting for small businesses. Leads qualified, meetings and site visits booked straight into your diary, confirmed the day before, rebooked when they move.
- ServiceSales pipeline management: every lead worked until it closesOutsourced sales pipeline management. Every lead tracked from enquiry to won or lost, worked by a person, reported weekly with reasons. No CRM for your team to learn.
- GuideHow outsourced sales works, step by stepWhat actually happens when you outsource sales to a desk: the enquiry, the reply, the qualification, the booking, the chase, the report. With the rules that keep it honest.