Your pipeline,
worked every day.
Every lead has a stage, an owner, a next action and a date. You see it all on Monday.
- stages, enquiry to won
- 6
- next action on every lead
- 1
- one page a week
- Mon
New.
Every lead moves through the same six stages. Each stage has a person responsible and a next action with a date.
Lost leads get a reason in the customer’s words. Price, timing, went elsewhere, no reply.
Enquiry to booked meeting. Nothing dropped.
A lead comes in. We reply on the same channel, ask three questions, and book the next step into your diary.
A quote goes out. It goes on the rail: day two, five, nine, fourteen.
Most sales need four touches. Most stop at one.
Day two: a message. Day five: a call.
The single biggest change most clients see in month one.
One page. Every Monday.
Leads in, replied, qualified, booked, won, lost. And for every loss, the reason in the customer’s words.
After a month you know exactly what to fix.
You do not need a CRM.
If you already have a CRM, we work in it. If you do not, we run the pipeline on our desk and give you a live page.
A person persuades. A machine only reminds.
No AI voice on any call that sells. We always say who we call for.
Nine to one and four to seven. Never on a Sunday.
Live in two to five days. Nothing to install.
Day one: the call, one number in writing, and discovery. Day two: channels connected. By day five we are answering.
Your phone rings as before. What you cannot take comes to us.
Less than one hire. Never off sick.
One hire in Malta is about €2,400 a month before tools, holidays and notice. They cover forty hours.
We price on volume, nothing else. One call and you have a number in writing.
How it runs.
- 01
One call. One map.
Twenty minutes. How enquiries reach you today, and what happens after.
- 02
Discovery. Your knowledge base.
You talk us through the business, even as a voice note. It becomes the desk’s playbook.
- 03
Connect the channels.
Phone, WhatsApp, inbox, form, diary. Two to five days.
- 04
We work the pipeline.
Replies, chasers, bookings, callbacks. Every touch logged.
- 05
One page, every Monday.
Leads, replied, booked, won, lost. And why.
Seven questions to ask anyone.
- 01Do they say who they call for?Ask for the opening line, word for word. It should be your name.
- 02Person or bot?Ask what a machine does and what a person does. Customers hang up on AI voices.
- 03Where does the data live?Ask for the data agreement first. It should say EU, and name every use.
- 04Do they work for your competitor?Ask for exclusivity by trade and town, in writing.
- 05What do you see, and how often?Weekly. Leads, replies, bookings, wins, losses, reasons.
- 06What if it does not work?A target in writing, a plan in writing, and a review at month one.
- 07How long until live?Two to five days is normal. More than two weeks is a sign.
Day by day.
- Day 1The call. One number in writing.
- Day 1 to 2Discovery. A call or a voice note. We build your knowledge base and scripts from it.
- Day 2Channels connected. Phone, WhatsApp, inbox, form, diary.
- Day 3 to 5Scripts approved. Test enquiries. Live.
- Day 7Your first Monday Number.
- Day 30The first month reviewed against the plan. The knowledge base updated.
Priced on your volume.
- —Priced on volume. Nothing else.
- —Every service in every tier.
- —No contract for the first ninety days.
- —One business per trade, per town.
A private page with your pipeline live. Then the tools your sales need, built as we go, as part of the service.
Questions.
Can you work in our CRM?+
Yes, most of them. If yours is unusual, we mirror it on our desk and export weekly.
Do we see the pipeline live?+
Yes. Your private page shows every open lead, its stage and its next action, updated as we work.
Do customers know they are not talking to my team?+
They talk to a person who answers as your business. We never say we are an agency.
Do you use AI to call?+
No. A machine may send a reminder. Only a person makes a call that sells.
Is this just answering the phone?+
No. The reply, the questions, the booking, the follow-up, the call after. The whole sale, in your name.
- ServiceOutsourced sales for small businessesOutsourced sales run as one service: replies in minutes, qualification, appointment setting, quote follow-up and customer reactivation. People, not bots.
- ServiceLead follow-up: every quote chased until there is an answerA follow-up service for small businesses. Every quote, proposal and quiet lead chased by a person on a fixed rail: day 2, 5, 9, 14. Every touch logged.
- Where we workOutsourcing sales in EuropeOutsourced sales for small businesses across Europe, run from an EU desk in Malta. English-speaking callers, EU data, GDPR by default. Replies in minutes, quotes chased, meetings booked.
- GuideIn-house vs outsourced sales for a small businessAn honest comparison of hiring a salesperson or receptionist against outsourcing the sales front. Cost, coverage, follow-up, risk and what you lose when they leave.
- GuideHow outsourced sales works, step by stepWhat actually happens when you outsource sales to a desk: the enquiry, the reply, the qualification, the booking, the chase, the report. With the rules that keep it honest.