Outsourcing sales
in Europe.
An EU desk, on Central European Time, in clear English. Your customers get a person. Your data stays in the EU.
- one time zone
- CET
- where your data stays
- EU
- reply time
- < 5 min
Enquiries arrive while you work.
Phone, WhatsApp, email, web form. They come in while you are on a job.
Then quotes go quiet and nobody chases them. It is not a sales problem.
Same time zone. Same data rules. No offshore surprises.
Outsourcing sales to a desk outside Europe means your customers are called at odd hours, by people who cannot pronounce the town, under a data regime you do not control. It is cheaper for a reason.
Malta is inside the EU, on Central European Time, and English is an official language. Your customer data never leaves the EU.
One desk. Every channel. Every lead worked.
Your channels route to one desk in Malta. A person answers as your business, in minutes.
We qualify, book, chase and log every lead. You see it all on one page every Monday.
- Reply in minutes
- Qualify and book
- Chase every quote
- Call past customers back
Most sales need four touches. Most stop at one.
Day two: a message. Day five: a call.
The single biggest change most clients see in month one.
A person persuades. A machine only reminds.
No AI voice on any call that sells. We always say who we call for.
Nine to one and four to seven. Never on a Sunday.
English first. Other languages by arrangement.
Our callers work in English and Maltese. For markets that need Italian, German, French or Dutch, we build a dedicated small team for your account and bill it as a tier.
Live in two to five days. Nothing to install.
Day one: the call, one number in writing, and discovery. Day two: channels connected. By day five we are answering.
Your phone rings as before. What you cannot take comes to us.
Less than one hire. Never off sick.
One hire in Europe is about €2,400 a month before tools, holidays and notice. They cover forty hours.
We price on volume, nothing else. One call and you have a number in writing.
Owner-run small businesses with real enquiries.
Two to fifty staff. Enquiries every week.
Not for a business with no enquiries yet, or a chain with its own call centre.
Your data stays in the EU.
We are your processor. The agreement names every use.
One business per trade, per town. We never sell for your competitor.
How it runs.
- 01
One call. One map.
Twenty minutes. How enquiries reach you today, and what happens after.
- 02
Discovery. Your knowledge base.
You talk us through the business, even as a voice note. It becomes the desk’s playbook.
- 03
Connect the channels.
Phone, WhatsApp, inbox, form, diary. Two to five days.
- 04
We work the pipeline.
Replies, chasers, bookings, callbacks. Every touch logged.
- 05
One page, every Monday.
Leads, replied, booked, won, lost. And why.
Seven questions to ask anyone.
- 01Do they say who they call for?Ask for the opening line, word for word. It should be your name.
- 02Person or bot?Ask what a machine does and what a person does. Customers hang up on AI voices.
- 03Where does the data live?Ask for the data agreement first. It should say EU, and name every use.
- 04Do they work for your competitor?Ask for exclusivity by trade and town, in writing.
- 05What do you see, and how often?Weekly. Leads, replies, bookings, wins, losses, reasons.
- 06What if it does not work?A target in writing, a plan in writing, and a review at month one.
- 07How long until live?Two to five days is normal. More than two weeks is a sign.
Day by day.
- Day 1The call. One number in writing.
- Day 1 to 2Discovery. A call or a voice note. We build your knowledge base and scripts from it.
- Day 2Channels connected. Phone, WhatsApp, inbox, form, diary.
- Day 3 to 5Scripts approved. Test enquiries. Live.
- Day 7Your first Monday Number.
- Day 30The first month reviewed against the plan. The knowledge base updated.
Priced on your volume.
- —Priced on volume. Nothing else.
- —Every service in every tier.
- —No contract for the first ninety days.
- —One business per trade, per town.
A private page with your pipeline live. Then the tools your sales need, built as we go, as part of the service.
Questions.
Which countries do you cover?+
Any country in Europe where your customers speak English or where we can build a dedicated language team. Ask on the first call.
Is the data held in the EU?+
Yes, always. Our database is in the EU and the data processing agreement says so.
Do customers know they are not talking to my team?+
They talk to a person who answers as your business. We never say we are an agency.
Do you use AI to call?+
No. A machine may send a reminder. Only a person makes a call that sells.
Is this just answering the phone?+
No. The reply, the questions, the booking, the follow-up, the call after. The whole sale, in your name.
- Where we workSales outsourcing in MaltaOutsourced sales for small businesses in Malta. Every call, WhatsApp and web enquiry answered in minutes, every quote chased, every meeting booked. In your name.
- ServiceOutsourced sales for small businessesOutsourced sales run as one service: replies in minutes, qualification, appointment setting, quote follow-up and customer reactivation. People, not bots.
- ServiceSales pipeline management: every lead worked until it closesOutsourced sales pipeline management. Every lead tracked from enquiry to won or lost, worked by a person, reported weekly with reasons. No CRM for your team to learn.
- GuideWhat to look out for when outsourcing salesSeven questions to ask any outsourced sales provider before you sign. Bots, data, exclusivity, reporting, the exit and the opening line. Written by a desk that answers all seven.
- GuideIn-house vs outsourced sales for a small businessAn honest comparison of hiring a salesperson or receptionist against outsourcing the sales front. Cost, coverage, follow-up, risk and what you lose when they leave.