The sales front
for trades.
You cannot answer with a drill in your hand. We reply in minutes, book the visit, and chase the quote.
- tradesmen a customer messages
- 3
- our reply, while you work
- < 5 min
- touches on every quote
- 4
The enquiry comes while you are up a ladder.
A plumber, electrician, builder, kitchen fitter, aluminium or AC firm in Malta gets most enquiries by WhatsApp and phone, between eight and six, while on site. The ones that get answered at seven in the evening have already gone to whoever answered at eight in the morning.
Then the quote. You send it from the van.
One desk. Every channel. Every lead worked.
Your channels route to one desk in Malta. A person answers as your business, in minutes.
We qualify, book, chase and log every lead. You see it all on one page every Monday.
- Reply in minutes
- Qualify and book
- Chase every quote
- Call past customers back
In Malta, the enquiry is a WhatsApp.
A photo and ‘can you do this?’ at nine at night. They expect an answer before breakfast.
We run your WhatsApp Business number with your phone line. A person on every thread, logged like a call.
We book the visit.
A trade sells on the site visit. We book it into your diary with the address, the photos the customer sent, and what they asked for.
After the visit, the quote goes on the follow-up rail. You do the work you are good at.
Most sales need four touches. Most stop at one.
Day two: a message. Day five: a call.
The single biggest change most clients see in month one.
A person persuades. A machine only reminds.
No AI voice on any call that sells. We always say who we call for.
Nine to one and four to seven. Never on a Sunday.
Live in two to five days. Nothing to install.
Day one: the call, one number in writing, and discovery. Day two: channels connected. By day five we are answering.
Your phone rings as before. What you cannot take comes to us.
Less than one hire. Never off sick.
One hire in Malta is about €2,400 a month before tools, holidays and notice. They cover forty hours.
We price on volume, nothing else. One call and you have a number in writing.
Your data stays in the EU.
We are your processor. The agreement names every use.
One business per trade, per town. We never sell for your competitor.
How it runs.
- 01
One call. One map.
Twenty minutes. How enquiries reach you today, and what happens after.
- 02
Discovery. Your knowledge base.
You talk us through the business, even as a voice note. It becomes the desk’s playbook.
- 03
Connect the channels.
Phone, WhatsApp, inbox, form, diary. Two to five days.
- 04
We work the pipeline.
Replies, chasers, bookings, callbacks. Every touch logged.
- 05
One page, every Monday.
Leads, replied, booked, won, lost. And why.
Seven questions to ask anyone.
- 01Do they say who they call for?Ask for the opening line, word for word. It should be your name.
- 02Person or bot?Ask what a machine does and what a person does. Customers hang up on AI voices.
- 03Where does the data live?Ask for the data agreement first. It should say EU, and name every use.
- 04Do they work for your competitor?Ask for exclusivity by trade and town, in writing.
- 05What do you see, and how often?Weekly. Leads, replies, bookings, wins, losses, reasons.
- 06What if it does not work?A target in writing, a plan in writing, and a review at month one.
- 07How long until live?Two to five days is normal. More than two weeks is a sign.
Day by day.
- Day 1The call. One number in writing.
- Day 1 to 2Discovery. A call or a voice note. We build your knowledge base and scripts from it.
- Day 2Channels connected. Phone, WhatsApp, inbox, form, diary.
- Day 3 to 5Scripts approved. Test enquiries. Live.
- Day 7Your first Monday Number.
- Day 30The first month reviewed against the plan. The knowledge base updated.
Priced on your volume.
- —Priced on volume. Nothing else.
- —Every service in every tier.
- —No contract for the first ninety days.
- —One business per trade, per town.
A private page with your pipeline live. Then the tools your sales need, built as we go, as part of the service.
Questions.
Can you send the quote for me?+
You dictate it or send us the numbers. We put it in your template, send it, and chase it. You approve anything over a threshold you set.
Do you take one trade per town?+
Yes. One plumber in Mosta, one electrician in Mosta. Your leads are never shared.
Do customers know they are not talking to my team?+
They talk to a person who answers as your business. We never say we are an agency.
Do you use AI to call?+
No. A machine may send a reminder. Only a person makes a call that sells.
Is this just answering the phone?+
No. The reply, the questions, the booking, the follow-up, the call after. The whole sale, in your name.
- Where we workSales outsourcing in MaltaOutsourced sales for small businesses in Malta. Every call, WhatsApp and web enquiry answered in minutes, every quote chased, every meeting booked. In your name.
- ServiceWhatsApp sales: your business number, answered by a personWhatsApp Business run as a sales channel. Every message answered by a person in minutes, price lists and bookings sent, quiet threads chased. Integrated with your phone and inbox.
- ServiceLead follow-up: every quote chased until there is an answerA follow-up service for small businesses. Every quote, proposal and quiet lead chased by a person on a fixed rail: day 2, 5, 9, 14. Every touch logged.
- ServiceAppointment setting: meetings, visits and bookings into your diaryAppointment setting for small businesses. Leads qualified, meetings and site visits booked straight into your diary, confirmed the day before, rebooked when they move.
- GuideHow much does outsourcing sales cost?What drives the cost of outsourced sales for a small business, what is usually hidden in the quote, and how to get a real number for your volume in one call.