WhatsApp,
run as a sales channel.
A photo, a question, ‘how much?’. We answer with a range and two slots. A person, in minutes.
- channel in Malta
- 1st
- a person replies
- < 5 min
- thread per lead, logged
- 1
In Malta, the enquiry is a WhatsApp.
A photo and ‘can you do this?’ at nine at night. They expect an answer before breakfast.
We run your WhatsApp Business number with your phone line. A person on every thread, logged like a call.
One number. Your phone, our desk, one log.
We connect your WhatsApp Business number through the official cloud API. You keep the number.
Every message is logged against the lead alongside calls and emails. When a customer moves from WhatsApp to a call to an email, it is one conversation, not three.
Photos, price lists, availability and a booking link. Fast.
A customer sends a photo of a broken tap. Within minutes they get: ‘Yes, we fix these.
The same works for a clinic (‘we have Tuesday 4pm’), an agency (‘here is the deck, can we talk Thursday?’) and a shop (‘in stock, we can hold it until six’). The secret is not clever messaging.
Most sales need four touches. Most stop at one.
Day two: a message. Day five: a call.
The single biggest change most clients see in month one.
A person persuades. A machine only reminds.
No AI voice on any call that sells. We always say who we call for.
Nine to one and four to seven. Never on a Sunday.
Live in two to five days. Nothing to install.
Day one: the call, one number in writing, and discovery. Day two: channels connected. By day five we are answering.
Your phone rings as before. What you cannot take comes to us.
Less than one hire. Never off sick.
One hire in Malta is about €2,400 a month before tools, holidays and notice. They cover forty hours.
We price on volume, nothing else. One call and you have a number in writing.
Your data stays in the EU.
We are your processor. The agreement names every use.
One business per trade, per town. We never sell for your competitor.
How it runs.
- 01
One call. One map.
Twenty minutes. How enquiries reach you today, and what happens after.
- 02
Discovery. Your knowledge base.
You talk us through the business, even as a voice note. It becomes the desk’s playbook.
- 03
Connect the channels.
Phone, WhatsApp, inbox, form, diary. Two to five days.
- 04
We work the pipeline.
Replies, chasers, bookings, callbacks. Every touch logged.
- 05
One page, every Monday.
Leads, replied, booked, won, lost. And why.
Seven questions to ask anyone.
- 01Do they say who they call for?Ask for the opening line, word for word. It should be your name.
- 02Person or bot?Ask what a machine does and what a person does. Customers hang up on AI voices.
- 03Where does the data live?Ask for the data agreement first. It should say EU, and name every use.
- 04Do they work for your competitor?Ask for exclusivity by trade and town, in writing.
- 05What do you see, and how often?Weekly. Leads, replies, bookings, wins, losses, reasons.
- 06What if it does not work?A target in writing, a plan in writing, and a review at month one.
- 07How long until live?Two to five days is normal. More than two weeks is a sign.
Day by day.
- Day 1The call. One number in writing.
- Day 1 to 2Discovery. A call or a voice note. We build your knowledge base and scripts from it.
- Day 2Channels connected. Phone, WhatsApp, inbox, form, diary.
- Day 3 to 5Scripts approved. Test enquiries. Live.
- Day 7Your first Monday Number.
- Day 30The first month reviewed against the plan. The knowledge base updated.
Priced on your volume.
- —Priced on volume. Nothing else.
- —Every service in every tier.
- —No contract for the first ninety days.
- —One business per trade, per town.
A private page with your pipeline live. Then the tools your sales need, built as we go, as part of the service.
Questions.
Do you use WhatsApp bots?+
Templates only for the first reply and confirmations, as the platform requires. Everything that sells is typed by a person.
Do I lose my number?+
No. It stays your number on your business account. We are added as a team member through the official API.
Do customers know they are not talking to my team?+
They talk to a person who answers as your business. We never say we are an agency.
Do you use AI to call?+
No. A machine may send a reminder. Only a person makes a call that sells.
Is this just answering the phone?+
No. The reply, the questions, the booking, the follow-up, the call after. The whole sale, in your name.
- ServiceSpeed to lead: every enquiry answered in minutesA speed-to-lead service for small businesses. Phone, WhatsApp, email and web forms answered by a person within minutes, eight to eight, seven days.
- Where we workSales outsourcing in MaltaOutsourced sales for small businesses in Malta. Every call, WhatsApp and web enquiry answered in minutes, every quote chased, every meeting booked. In your name.
- Where we workThe sales front for trades in MaltaOutsourced sales for plumbers, electricians, builders, aluminium, kitchens and AC in Malta. Enquiries answered while you are on site, quotes chased, jobs booked. In your name.
- ServiceLead follow-up: every quote chased until there is an answerA follow-up service for small businesses. Every quote, proposal and quiet lead chased by a person on a fixed rail: day 2, 5, 9, 14. Every touch logged.
- ServiceOutsourced sales for small businessesOutsourced sales run as one service: replies in minutes, qualification, appointment setting, quote follow-up and customer reactivation. People, not bots.