Reactivation.
Customers you already won.
The cheapest sale is to someone who already bought. Every month, we call them with a reason.
- cheaper than a new customer
- 5×
- one call to each who is due
- Monthly
- past customers most businesses call
- 0
They know you.
A customer who bought a kitchen two years ago needs a bathroom. A patient who had a check-up needs the next one.
We keep the list, we know who is due, and we call them with something specific. Not ‘just checking in’.
One fresh reason a month.
Every month we run one offer. It is small, specific and dated.
A person persuades. A machine only reminds.
No AI voice on any call that sells. We always say who we call for.
Nine to one and four to seven. Never on a Sunday.
One page. Every Monday.
Leads in, replied, qualified, booked, won, lost. And for every loss, the reason in the customer’s words.
After a month you know exactly what to fix.
Live in two to five days. Nothing to install.
Day one: the call, one number in writing, and discovery. Day two: channels connected. By day five we are answering.
Your phone rings as before. What you cannot take comes to us.
Less than one hire. Never off sick.
One hire in Malta is about €2,400 a month before tools, holidays and notice. They cover forty hours.
We price on volume, nothing else. One call and you have a number in writing.
Your data stays in the EU.
We are your processor. The agreement names every use.
One business per trade, per town. We never sell for your competitor.
How it runs.
- 01
One call. One map.
Twenty minutes. How enquiries reach you today, and what happens after.
- 02
Discovery. Your knowledge base.
You talk us through the business, even as a voice note. It becomes the desk’s playbook.
- 03
Connect the channels.
Phone, WhatsApp, inbox, form, diary. Two to five days.
- 04
We work the pipeline.
Replies, chasers, bookings, callbacks. Every touch logged.
- 05
One page, every Monday.
Leads, replied, booked, won, lost. And why.
Seven questions to ask anyone.
- 01Do they say who they call for?Ask for the opening line, word for word. It should be your name.
- 02Person or bot?Ask what a machine does and what a person does. Customers hang up on AI voices.
- 03Where does the data live?Ask for the data agreement first. It should say EU, and name every use.
- 04Do they work for your competitor?Ask for exclusivity by trade and town, in writing.
- 05What do you see, and how often?Weekly. Leads, replies, bookings, wins, losses, reasons.
- 06What if it does not work?A target in writing, a plan in writing, and a review at month one.
- 07How long until live?Two to five days is normal. More than two weeks is a sign.
Day by day.
- Day 1The call. One number in writing.
- Day 1 to 2Discovery. A call or a voice note. We build your knowledge base and scripts from it.
- Day 2Channels connected. Phone, WhatsApp, inbox, form, diary.
- Day 3 to 5Scripts approved. Test enquiries. Live.
- Day 7Your first Monday Number.
- Day 30The first month reviewed against the plan. The knowledge base updated.
Priced on your volume.
- —Priced on volume. Nothing else.
- —Every service in every tier.
- —No contract for the first ninety days.
- —One business per trade, per town.
A private page with your pipeline live. Then the tools your sales need, built as we go, as part of the service.
Questions.
Is this cold calling?+
No. Every person we call has bought from you before and has not opted out. We say who we are calling for and stop on the first ‘stop’.
How many customers do you call a month?+
Everyone who is due, within the conversation band of your tier. We prioritise by value and recency.
Do customers know they are not talking to my team?+
They talk to a person who answers as your business. We never say we are an agency.
Do you use AI to call?+
No. A machine may send a reminder. Only a person makes a call that sells.
Is this just answering the phone?+
No. The reply, the questions, the booking, the follow-up, the call after. The whole sale, in your name.
- ServiceOutsourced sales for small businessesOutsourced sales run as one service: replies in minutes, qualification, appointment setting, quote follow-up and customer reactivation. People, not bots.
- Where we workThe sales front for clinics in MaltaOutsourced front desk and patient follow-up for dental, physio, aesthetic and veterinary clinics in Malta. Calls answered, recalls booked, no-shows refilled. In your clinic’s name.
- ServiceLead follow-up: every quote chased until there is an answerA follow-up service for small businesses. Every quote, proposal and quiet lead chased by a person on a fixed rail: day 2, 5, 9, 14. Every touch logged.
- Where we workSales outsourcing in MaltaOutsourced sales for small businesses in Malta. Every call, WhatsApp and web enquiry answered in minutes, every quote chased, every meeting booked. In your name.
- GuideThe benefits of outsourcing sales for a small businessWhat a small business actually gains from outsourcing sales: faster replies, chased quotes, a full diary, a clean pipeline and one number every Monday. And what it does not fix.