Where we workKitchens and interiors · Malta

The sales front
for showrooms.

A buyer asks about a kitchen, then thinks for weeks. We answer in minutes, book the visit and the measuring, and keep the quote alive.

A person, in your name
“Hi, it’s Maria fromyour business.”a person · your name“Thursday morning works.See you then.”booked · confirmed the day beforenever ‘on behalf of’
our reply to an enquiry
< 5 min
seven days
8 to 8
touches on every quote
4
The problem

Big decisions, long silences.

A kitchen, a sofa or a whole interior is a big spend. Buyers visit several showrooms and take weeks to decide.

Most showrooms send the design and the quote, then wait. The buyer forgets who showed them what.

A new WhatsApp enquiry, a reply timer at four minutes, and bars showing 78 percent of buyers choose the first reply and that the odds of reaching a lead fall more than ten times in the first hour.
Speed to lead12
What we do for showrooms

We answer, book the visit, and chase the quote.

We answer every enquiry in your showroom’s name: the room, the size, the style, the budget, and when they want it done.

Then we book the showroom visit or the measuring, and follow up the design and the quote.

  • Enquiries answered in minutes
  • Showroom visits and measuring booked
  • Designs and quotes followed up
  • Past customers asked about the next room
Diagram of phone, WhatsApp, email and web form enquiries all routing into one desk where a person answers.
Every channel into one desk
After the design

The design is sent. Now someone has to call.

We call after the design and the quote go out: questions, changes, budget, timing. Your designer has the answers before the next meeting.

Timeline of the follow-up rail: a message on day two, a call on day five, a message on day nine, a call on day fourteen, then an answer.
The follow-up rail
The next room

A kitchen this year, a bedroom next year.

Happy customers come back for the next room. We call past customers with a reason: a new range, an offer you set, or a check on their last order.

Only your own customers.

A week of diary slots, Monday to Saturday, filling with confirmed appointments.
The diary, filled and confirmed
Day by day

Day by day.

  1. Day 1Twenty minutes. One number: showroom visits booked, or quotes turned into orders.
  2. Day 2Website, WhatsApp, Instagram and the designers’ diaries connected.
  3. Day 3 to 5We go live on new enquiries and open quotes.
  4. Day 7Your first Monday Number: enquiries, visits, quotes, orders.
Questions

Questions.

Do you give design advice?+

No. We book your designer and pass on what the buyer wants. Design and prices stay with your team.

Do you handle trade and contract enquiries?+

Yes. We note them separately and pass them to the person who handles larger orders.

Can you chase quotes we sent months ago?+

Yes. In week two we go through your open quotes and call the ones that are still worth a call.

Do you work with more than one showroom per town?+

No. One showroom per town.

The services behind it
Go deeper
Sources
  1. 1Lead Connect, as reported by Vendasta. Why lead response time matters, 2025.78% of customers buy from the company that responds first. The original survey is not published online.
  2. 2InsideSales.com and Dr James Oldroyd, MIT. Lead Response Management Study, 2007.Six companies, over 15,000 leads and 100,000 call attempts. Contact odds 100 times and qualify odds 21 times higher at 5 minutes than at 30; contact odds fall more than 10 times in the first hour.

Let’s look at your sales front.

Twenty minutes with our sales team. We map how enquiries reach you, and what happens after.

In Malta. In your name. People, not bots.